[ Causes ]

If unnecessary startup programs and services are excessive, it may be slow.

[Remedy]

-Press Windows Key + R to enter msconfig.exe and click OK.

In the Services tab, check Hide all Microsoft services and uncheck unnecessary services.

-Press Ctrl + Shift + Esc to launch the task manager.

You can disable unnecessary items in the Startup Programs tab.

If the same symptom occurs during the above check, please contact Lucoms Customer Center at T.1666-3630.

[ Causes ]

If the power cord is not properly connected, the product may not operate normally.

[Remedy]

Check power outlet

-Check the wall power outlet, power strip, and power cord connection. It may occur if the contact (connection) between the power outlet and the TV power cord is poor.

Check power of power strip

-In order to improve energy efficiency, it can usually occur if the power switch of the power strip is turned “off”. Change the power switch of the power strip to “ON”.

-Check the multi-tap connection status

If the same symptom occurs during the above check, please contact the customer center at T.1666-3630.

Among the products registered on the homepage and the Nara Marketplace, all products that are delivered when "OS Included" or "OS Installation" are ordered additionally have OS installed.

We apologize for any inconvenience caused by incorrect information. If the product image or description is wrong, please contact us at (☎1666-3630) and we will correct it immediately. Thank you for your interest and support.

Storage (HDD, SSD) is based on the company's calculation method of 1KB=1,024Bytes, so the capacity seen in Windows is smaller than the actual HDD capacity, which is due to the difference in the calculation method (ex. In case of 128GB HDD, it is expressed as 119.2GB 128×1000×1000Byte/(1,024×1,024×1,024)Byte=119.209GB) Also, due to some functions or S/W stored in hidden areas such as Kirim Recovery, the capacity shown in Windows is more than this. It can be smaller.